Refund Policy
The 60-Day Money-Back Guarantee
We want you to feel the difference. If you don’t notice a difference within 60 days of delivery, email support@curcumalabs.com with your order number and we’ll refund your order in full to your original payment method — opened bottles included. No restocking fees, no interrogation. This guarantee applies to one-time and subscription orders alike, and is in addition to your rights under applicable law.
How to start a return or refund
Contact us at support@curcumalabs.com — we reply within 1 business day. Most guarantee claims are refunded without any return needed. For multi-bottle bundles we may ask you to return the remaining unopened bottles; if so, we’ll email you a return authorization with the return address and a prepaid shipping label. Please do not ship anything back before receiving your return authorization — items sent without one cannot be accepted.
Standard returns (unopened items)
Beyond the guarantee, unopened items in original packaging can be returned within 60 days of delivery for a full refund using the same process above.
Damages and issues
Please inspect your order upon reception and contact us immediately if an item is defective, damaged, or incorrect, so we can make it right — replacement or refund, your choice.
Exceptions
Gift cards are non-refundable. Questions about a specific item? Email support@curcumalabs.com.
Exchanges
The fastest way to get what you want is to request a return on the item you have and, once accepted, place a separate order for the new item.
Refunds
We’ll notify you once your refund is approved (and, where a return is required, once we’ve received it). Approved refunds are issued automatically to your original payment method within 10 business days. Your bank or card company may take additional time to post it. If more than 15 business days have passed since approval, contact us at support@curcumalabs.com.
Curcumalabs is operated by Direct Impact Publishing LLC, 501 Silverside STE 105, Wilmington, DE 19809.